Do you combine orders? 
During the Coronavirus outbreak, we are allowing for orders to be combined!
If you want us to combine your orders into one parcel, get in touch and we'll arrange for any shipping overcharges to be refunded to you.
No, we do not combine separate orders.

What are your dispatch days?
During the Coronavirus outbreak, our shipping days are off, please check the front page of the site, or the date stated in your order confirmation to see when our next shipping date is!
We ship once per week on Friday.
Our cut off for orders to be shipped out is the Thursday before at 4 PM CET. 

How long does it take my order to arrive?
Average Delivery Time: 
Netherlands: 2 - 5 working days 
Europe: 1 - 2 weeks 
North America: 2 - 4 weeks 
Asia & Australia: 3 - 6 weeks 
No rights can be derived from these estimates. Depending on the shipping company, time of year and other shenanigans like strikes, floods, and zombie apocalypses, your order may arrive sooner or later.

Can you track my order for me?
Tracked shipping: you have gotten a tracking number by email. If you think something has gone wrong, contact us and we'll look into it.

If you have opted for untracked shipping, we can not check where your order is in the shipping chain!