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*: VAT calculated upon checkout

SHIPPING INFORMATION

FREE SHIPPING IN 
THE NETHERLANDS
For orders €100,- and up
  • Tracked shipping.
  • 21% VAT included in minimal order value.
  • Free Shipping calculated after subtracting discounts.
FREE SHIPPING IN
EUROPE
$96 For orders €150,- and up
  • Tracked Shipping.
  • Customer's VAT rate charged.
  • VAT does not count towards minimal order value.
  • Free shipping calculated after subtracting discounts. 
  • European Countries included: Austria, Belgium, Belarus, Cyprus, Denmark, Germany, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Serbia, Slovenia, Slovakia, Spain, Turkey, Sweden, Switzerland.  
FREE SHIPPING
WORLDWIDE
$192 For orders €300,- and up
  • Tracked Shipping.
  • Customer's VAT rate charged for EU countries.
  • No VAT charged for customers from non EU-countries.
  • If VAT is charged, the VAT does not count towards the minimal order value.
  • Free shipping calculated after subtracting discounts. 
  • European Countries included: All that are not listed in Free Shipping within Europe.

Shipping FAQ

How much does shipping cost?

Shipping is calculated by the total weight of your order and the location your order is shipped to.
The total amount for shipping is added in the final step of checkout.
You can check the estimated shipping cost on the cart page.

Do you combine orders?

In very rare occasions we will combine shipping.
Please contact us if your shipping for multiple orders needs to be combined.
Once your order is shipped, combining orders is no longer an option.

When does my order ship?

We ship orders within 5 - 7 workdays (Monday-Friday) of receiving them.

How long does it take for my order to arrive?

Average Delivery Time from the moment you get a shipping confirmation:

Netherlands: 2 - 5 working days
Europe: 1 - 2 weeks
North America: 3 - 8 weeks
Asia & Australia: 3 - 8 weeks

No rights can be derived from these estimates. Depending on the shipping company, time of year and other shenanigans like strikes, floods, and zombie apocalypses, your order may arrive sooner or later.

How can I track my order?

All orders are sent out tracked and will have a tracking code that is sent to you in the shipping conformation email. This tracking code will also provide you with a link to the shipping company used.
Please track your order using these details before you contact us.

If you think something has gone wrong, contact us and we'll look into it.

What if my order goes missing?

For insured orders:
Only orders that are sent with an insured shipping method will be refunded or replaced in case your order goes missing during shipping.
If your order has not shown up after 6 weeks, please contact us. We can not start missing parcel investigations before this 6 week window is closed.

For uninsured orders:
If you opt for uninsured shipping, you accept that you are not eligible for a refund or replacement item.

Our shipping and returns policy is available on our Terms of Service page.

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