Tax Free Shopping at Undercover Otter

If you are shopping from outside of the European Economic Area (EEA) and we are shipping to you outside of the EEA, the 21% VAT (Value Added Tax) will be deducted at checkout!


Prices displayed

There are now 2 prices visible on the site for all products. The price including Tax (incl. Tax) is the price all EEA customers pay. The price excluding Tax (excl. Tax) is what non-EEA customers pay.

lower minimum order for free shipping

With all of these changes we are able to lower the minimum order price for free shipping.

Worldwide orders now ship for free for orders over €300,-. To read more about how we handle shipping, visit our shipping information page.

Cart page subtotal

On your cart page you will see the total excluding VAT above the Check Out button. Taxes and shipping are calculated once you get to the checkout page and enter your shipping address.

shipping fee display

The shipping fees you see on the cart page, when you use our shipping calculator, are excluding VAT. This means for our EEA customers that VAT will be charged on the shipping fee upon checkout. 


For clarity, we have added the including VAT shipping fee in parentheses.

Trailing cents

Having our configuration this way means that we work with prices excluding VAT in our back-end.

For EU customers: the 21% VAT is calculated over the entire order, and sometimes that leads to trailing cents being subtracted. We have adjusted our prices in favor of our customers.

That means that 4 skeins of Squirm for example, including VAT, will be 99,99 in stead of € 100,-


Customers shopping from areas outside of the EEA may be charged import, customs, and/or taxes in their home country of economic area upon the arrival of the package. We cannot control these taxes and are not responsible for charges as a result of this taxation

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